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Once your order is confirmed, we schedule your delivery. Please note that shipping times may vary depending on the carrier. We work with trusted logistics partners for all shipments. All deliveries come with tracking information and estimated arrival time. Our high-quality products are carefully shipped from Colombia to their final destination. For perishable goods, we use temperature-controlled transport to ensure product quality throughout the journey.

Yes, we provide samples for qualified business clients. Sample requests are evaluated on a case-by-case basis, typically based on your business profile and potential order volume. Sample costs may apply for some products, which are often credited against your first order. Please contact our sales team to discuss your sample requirements.

We accept credit cards, debit cards including Visa, Mastercard, Diners Club, American Express, Discover, Maestro, and Apple Pay. Customers must pay 50% of the total amount initially, and the remaining 50% once the production is CIF.

Yes, we offer the possibility of creating your own brand from scratch, or if you already have one, we can enhance it to make your product stand out in the market. We customize blends, formulations, and packaging according to your needs. The minimum order quantity is one pallet, and we provide exclusive options to ensure your product stands out. Additionally, we offer specialized consulting to help you develop the best strategy for your business. Contact an advisor to explore brand development options and take your product to the next level.